Delivery of products is possible within the territory of the Republic of Croatia (domestic delivery) and outside the Republic of Croatia (international delivery).

For all products with shipping addresses in the EU shipping price is 15 Eur.

The Buyer is obliged to pay import, customs and other expenses if applicable, and shall bear al fees, administrative, tax charges, deductions or the like, applicable for the delivery in the country of delivery, as the case may be.

For shipments outside of the EU shipping expenses and time could differ from the ones for shipments in the EU. The delivery price does not include expenses for import clearance, customs, administrative and tax charges (VAT or the like) in the destination country. These expenses shall be borne by the Buyer. In case the post office in the destination country looses or retains the package, the Seller shall be not held liable in any case.

After the Seller confirms the order and in case the delivery is due on non-working days – within 7 days, the delivery period starts and the purchased products shall be delivered to Buyer’s delivery address within the following deadlines:

up to 7 business days for territories of the Republic of Croatia

up to 15 business days for territories in EU-member states, North Macedonia, Bosnia and Hercegovina, Republic of Serbia, Montenegro and Kosovo

up to 30 business days to USA, Canada, Australia, New Zealand

The Seller reserves the right to modify the available quantity and delivery time for your purchase at any moment, even after placing de order, without having to explain or prove reasons.

We shall not be responsible for loss of the package or delays of postal services due to holidays, weather conditions or other circumstances we cannot influence. Should you experience any such problems, kindly contact us via e-mail at hello@paranema.vatrefund.mk and we will try to solve the problem as soon as possible.